Franchisor

Support

Assistance is the assistance provided by the franchisor to the franchisee during the execution of the franchise agreement,both at the beginning (initial assistance, opening assistance) and during the contract (ongoing assistance).

Find here a video on the franchisor’s obligation to provide assistance defined by the contract.

The terms of the technical and commercial assistance are described in the franchise agreement. The assistance provided by the franchisor is essential to qualify as a franchise agreement.

You can also find here an article published in the Entire Franchise on visits to the franchisee and the franchisor’s obligation to provide assistance.

From a legal point of view, the provision of this assistance by the franchisor to the franchisee falls under the service agreement.