Ensuring the efficiency of processes in terms of product safety and compliance
- team training
- Audit of procedures in place to manage security and compliance issues
- Analysis of contractual clauses relating to liability, recall and product quality
Ensure effective incident management in the event of product safety or compliance issues
- Assistance and coordination of DGCCRF controls
- Appeal proceedings, and assistance with hearings,
- Procedure for withdrawal and recall
Manage customer complaints and disputes related to product safety and compliance
- implementation of customer complaint management monitoring process
- management of serial disputes before the courts .
The firm provides its clients with proven technical know-how, and expertise in the various control or judicial procedures to ensure effective management of product safety or compliance issues.
Guillaume Gouachon
Associate Lawyer
Responsible "Consommation, produits et conformité"
Martine Behar-Touchais
Professor of Law Of counsel
Responsible "Distribution & Concurrence"
