Product and Consumer Law Litigation

Prevent litigation and assist you in the event of a dispute with consumers

In an ever-changing regulatory environment and in the face of increasing consumer expectations, your business may face a variety of situations, including:

  • Prevent and manage disputes related to defective or non-compliant products.
  • Dealing with group actions brought by consumers.
  • Comply with the strict requirements of regulated products such as medical devices, food supplements, cosmics or drugs.
  • Interact with health authorities to obtain authorizations or settle disputes.
  • Manage emerging systemic litigation such as those related to nutrition claims or new regulatory obligations.

Defend yourself in consumer disputes

We work with manufacturers and retailers for all types of civil and criminal litigation in consumer law.

1. Consumer mediation

Liability of defective products

3. Litigation specific to regulated products

4. Assistance and negotiation with health agencies (ANSES, ANSM)

5. Specialized product litigation

For example, litigation related to regulated products or activities such as:

  • Compliance with the EVIN Law for alcoholic or tobacco products.
  • Nutrition and healthclaims.
  • The regulation of dietary supplements or medical devices.

6. Consumer group actions

7. Emerging systemic litigation

8. Consumer civil and criminal litigation

Consumer law: we intervene from pre-litigation to litigation

With in-depth expertise in consumer and product law, Gouache Avocats offers you:

  • A personalized analysis of your issues.
  • Proactive litigation and litigation management.
  • A strategic and pragmatic approach to meet your needs.

Our approach aims not only to solve your immediate problems, but also to prevent future risks and protect your business over time.

Explore our related services and tools en Product and Consumer Law Litigation

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Products, Consumer, Advertising

It is the price actually paid or payable for the goods sold for export to a purchaser in Canada, subject to certain upward and downward adjustments.

As part of the sale of your products, you may be faced with a non-compliance issue, which may lead to a product recall procedure, or be the source of a dispute initiated by one of your customers.

As part of the sale of your products, you may be faced with a non-compliance issue, which may lead to a product recall procedure, or be the source of a dispute initiated by one of your customers.

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Products, Consumer, Advertising

Defending Against a Consumer Class Action

You have been formally notified by an accredited consumer association to bring one of your business practices, or clauses in your contractual terms and conditions, into compliance. According to the association's interpretation, these clauses violate legal provisions and are detrimental to several consumers. Very often, this same association has publicly and actively communicated about its actions, even before you have had a chance to respond.

You have been formally notified by an accredited consumer association to bring one of your business practices, or clauses in your contractual terms and conditions, into compliance. According to the association's interpretation, these clauses violate legal provisions and are detrimental to several consumers. Very often, this same association has publicly and actively communicated about its actions, even before you have had a chance to respond.

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Products, Consumer, Advertising

Consumer Law and Sales Promotion Litigation

Gouache Avocats accompanies you both before the administration (DGCCRF) and before the civil and criminal courts for disputes relating to consumer law.

Gouache Avocats accompanies you both before the administration (DGCCRF) and before the civil and criminal courts for disputes relating to consumer law.

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Products, Consumer, Advertising

Mediation in consumer law

You market products, or offer your services to consumers and are therefore required to inform them of their possibility to use mediation in the event of a dispute between you.

You market products, or offer your services to consumers and are therefore required to inform them of their possibility to use mediation in the event of a dispute between you.

Contact our lawyers

First needs assessment appointment free of charge